Display based on Specified Commercial Transactions Law

Seller name Serce Co., Ltd.
sales manager Kupcu Mete Resat
Head office address 〒140-0004
4-6-1-603 Minamishinagawa, Shinagawa-ku, Tokyo
Office/warehouse address 142-0041
1F, 5-14-4 Togoshi, Shinagawa-ku, Tokyo
Telephone number 03-6426-8308
Email address shop-info@dogal.jp
Eligible invoice issuing business registration number T6010702014191
Sales URL https://dogal.jp/
Payment method credit card
Payment period Payment will be confirmed when you order the product.
Product delivery time If there is no specified date, we will ship within 1-2 business days after payment is confirmed.
Product shipping/delivery method We will promptly ship and deliver the item to you via a designated company.
Regarding returns and defective products

If the product is defective or our miss-shipping, we will exchange or return the product at our expense.
If there is an accident such as damage during delivery, please contact us using the inquiry form within 3 days after receiving the product.
If the item is in stock, we will send you a replacement item as soon as possible.
If the item is out of stock, we will issue a refund. Please kindly note that.
Please check the information below for the details on return/exchange items, refund methods, etc.

[Eligible for returns/exchanges] 
In the following cases, we will refund or exchange the item at our store's expense.

  • If you receive a product different from the product you ordered. *The product photo may differ slightly in shape and color from the actual product. Also, as it is an imported product, there may be some damage to the package or label, but this is not eligible for return or exchange.
  • If the product is clearly defective, such as damaged or soiled.
  • If damage occurs due to an accident during shipping. *If the item is damaged during shipping, we will make a damage claim to the shipping company, so please contact us immediately, keeping the same condition as the item was delivered.
In the following cases, we will not accept any other claims, including returns, even if the product is defective.
  • If you contact us after 4 days after receiving the product
  • Since our company primarily deals with items that enter the human body, such as alcohol and food, we cannot accept returns or exchanges due to customer reasons such as incorrect purchase or product not being as expected.
[Refund method]
If there is no replacement product and a refund is issued, the refund will be processed through the credit card company used at the time of ordering. Depending on the credit card company's cut-off date, it might be the following month or two months after.
Notes regarding expressions and products There are individual differences in the expressions and reproducibility shown in this product, and we do not necessarily guarantee benefits or effects.
Please check and be careful in advance.
Liquor sales license Ebara No. 90
Sales name and location

Dogal Official Online Shop

5-12-4 Nakanobu, Shinagawa-ku
Name of liquor sales manager Kupcu Mete Resat
Date of attending alcoholic beverage sales management training March 23, 2022
Deadline for next training session March 22, 2025
Training implementing organization name Japan Voluntary Chain Association