Display based on Specified Commercial Transactions Law

Seller Name Serçe Ltd.
Sales Manager Mete Reşat KÜPÇÜ
Head office location 〒140-0004
4-6-1-603 Minamishinagawa, Shinagawa-ku, Tokyo
Office/warehouse location 〒142-0041
1F, 5-14-4 Togoshi, Shinagawa-ku, Tokyo
telephone number 03-6426-8308
email address shop-info@dogal.jp
Qualified invoice issuer registration number T6010702014191
Sales URL https://dogal.jp/
Payment Method Credit card Bank transfer
Payment period Payment is confirmed when you order the product.
Product delivery time If no date is specified, your order will be shipped within 1-2 business days after payment is confirmed.
Product shipping and delivery method We will ship and deliver the item promptly using our designated carrier.
Returns and defective products

In the case of a defective product or a mistake made by our company, we will exchange or return the product at our expense.
If there is any damage or accident during delivery, please contact us via the inquiry form within 3 days of receiving the product.
If the item is in stock, we will send you a replacement as soon as possible.
If the item is out of stock, we will refund your money. Thank you for your understanding.
Please see below for details regarding returns and exchanges, refund methods, etc.

[Return/exchange eligible 】
In the following cases, we will return or exchange the product at our expense.

  • If you receive a product that is different from the product you ordered. *The product photo may differ slightly in shape and color from the actual product. In addition, since this is an imported product, there may be some damage to the packaging or label, but this will not be eligible for return or exchange.
  • If the product is obviously defective, such as damaged or soiled.
  • If damage occurs during delivery, etc. *If damage occurs during delivery, we will file a claim with the delivery company, so please contact us as soon as possible with the item in the same condition as it was delivered.
In the following cases, we will not accept any claims, including returns, even if the product is defective.
  • If you contact us after 4 days from the date of delivery
  • Since we mainly sell products that are put into the human body, such as alcohol and food, we cannot accept returns or exchanges for reasons of customer convenience, such as purchasing the wrong item or the product being different from what was expected.
[Refund Method 】
If there is no replacement product and a refund is made, the refund will be processed through the credit card company you used when placing your order. Depending on the billing date of your credit card company, the refund may be made the following month or the month after.
Representation and product notes The expressions and reproducibility shown in this product may vary from person to person and do not necessarily guarantee benefits or effects.
Please check and be careful in advance.
Liquor sales license Ebara No. 90
Sales name and location

Door Official Online Shop Shinagawa-ku Togoshi 5-14-4-1F
Name of liquor sales manager Kupchu Mete Reshat
Date of attendance of alcohol sales management training March 18, 2025
Deadline for next training course March 17, 2028
Training organization name National Liquor Retailers Association